Ahmed Mahmoud
Head Barista & Quality Control
Profile summary
Experienced and passionate specialty coffee professional with a strong background in barista leadership, quality control, and café management. Proven ability to maintain high coffee standards, train teams, and ensure consistent quality in both coffee preparation and customer service. Adept in specialty coffee trends, with hands-on expertise in espresso, brewing methods, and roastery operations.
Career highlights
Catalyzed Coffee Bean Profile Optimization: Collaborated with roasters at Oryx Roastery, utilizing cupping and sensory evaluations to optimize flavor profiles, resulting in a 75% improvement in positive customer feedback on coffee taste.
Structured Barista Training Program: Developed a comprehensive training program at Rain Café covering specialty coffee techniques, customer service protocols, and equipment maintenance, enhancing barista competency across the team.
Key skills
Professional experience
- Lead coffee quality and consistency across the menu - Train and mentor baristas in specialty coffee techniques and service - Maintain coffee equipment and manage stock levels
- Lead coffee quality and consistency across the menu
- Train and mentor baristas in specialty coffee techniques and service
- Maintain coffee equipment and manage stock levels
- Oversaw full café operations, including staff scheduling, inventory, and customer satisfaction - Maintained specialty coffee quality and customer experience standards - Managed supplier relations and handled daily business operations
- Oversaw full café operations, including staff scheduling, inventory, and customer satisfaction
- Maintained specialty coffee quality and customer experience standards
- Managed supplier relations and handled daily business operations
- Evaluated roast profiles and ensured bean quality met specialty standards - Worked closely with roasters and baristas to optimize flavor profiles - Conducted cuppings and sensory evaluations
- Evaluated roast profiles and ensured bean quality met specialty standards
- Worked closely with roasters and baristas to optimize flavor profiles
- Conducted cuppings and sensory evaluations
- Managed barista team and daily coffee operations - Specialized in espresso dialing, latte art, and customer service - Helped implement seasonal menus and beverage innovation
- Managed barista team and daily coffee operations
- Specialized in espresso dialing, latte art, and customer service
- Helped implement seasonal menus and beverage innovation